Order Process – How It Works
At Shooo.pk, we handle every order personally to ensure you get exactly what you see. Here’s how your order moves step-by-step:
1. Place Your Order
You can order in two easy ways:
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- Through our website
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- Via WhatsApp – just send us the product screenshot or name at 0339 0809004
2. Order Confirmation (via Call First)
After you place an order:
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- Our team will first call you to confirm your order details
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- Once confirmed on call, we’ll send you a WhatsApp confirmation message with all details including:
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- Product confirmation
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- Delivery address
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- Expected delivery timeline
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- Once confirmed on call, we’ll send you a WhatsApp confirmation message with all details including:
3. Packing & Dispatch
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- We thoroughly inspect, clean, and carefully pack your shoes
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- Order is usually dispatched within 24–48 hours after confirmation
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- You will receive a tracking number and courier service details on WhatsApp
4. Delivery Timeline
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- Karachi: 2–3 working days
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- Other Cities: 3–5 working days
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- Remote Areas: 5–7 working days
Shipped via trusted couriers like Leopard, M&P, TCS, Call Courier etc.
Cash on Delivery (COD)
All orders are shipped with Cash on Delivery —
You pay only when the parcel reaches your doorstep.
Returns & Exchanges
As we deal in unique preloved shoes, standard size exchanges are not offered.
However, if a wrong product or size is delivered by mistake, we’ll arrange a free exchange.
If the product is correct but doesn’t fit, you may request an exchange (if available) by paying for:
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- Return delivery
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- New shipping + packing charges
Need Help?
We’re here for you!
WhatsApp us at 0339 0809004 for any assistance or order updates.